Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days after payment confirmation.

Shipping Time We ship to the United States. Estimated delivery time is 6-13 business days after processing.

Tracking Once your order has shipped you will receive a confirmation email with a tracking number. Please allow 2-3 business days for tracking information to update.

Shipping Cost We offer free shipping on all orders to the United States.

Delays Occasional delays may occur due to high order volumes, customs, or circumstances outside our control. If your order has not arrived within 20 business days please contact us at contact@soothpaw.com.